Refund Policy

  1. Digital products are NON-REFUNDABLE. However, we are happy to chat with you if you have concerns, have made a duplicate purchase, want to upgrade your order to a bundle, or generally have other concerns.

  2. Opened, printed/physical delivery materials (shrink-wrap removed) cannot be returned.

  3. You must contact us for a return authorization of your unopened (shrink wrap intact) order.

  4. For physical/print products, change of heart returns are discouraged, however completely unopened material may be returned with a 30% re-stocking fee within 30 days of shipping. The customer will be required to package the item thoroughly and pay return shipping, including insurance. Once the item is inspected and deemed in “like-new condition”, you will receive a refund at 70% of the full price less any the value of any DIGITAL related content. If you purchase a Digital + Print product, your refund will be less the cost of that digital product alone as digital products are non-refundable.

  5. When returning a like-new/unopened product for a 70% refund, you MUST use a NEW box. The original box will be too weakened by the original shipment to be used again. If a new box is not used, the box will be “returned to sender” unopened and no refund will be processed.

  6. If a return is received that is NOT like-new and has been opened (shrink-wrap removed), the purchaser can pay return shipping BACK to themselves or receive a refund amount at the discretion of Daily Skill Building. Items without shrink-wrapping or with ANY DAMAGE that cannot be sold as new will receive no more than a 50% refund. These items cannot be re-sold. If you have opened your items, please resale them as used rather than returning them.

  7. If you are concerned about technical issues before purchase, please make sure that you have access to a desktop or laptop computer upfront that can run Adobe Reader.  If those terms are new to you, we encourage you to find a friend or family member to help with this aspect. YouTube is a great resource for “how to” technical videos.

  8. Please make sure that you have a way to print the products from Daily Skill Building. Many of our products are DIGITAL ONLY. You can read some insight and recommendations for printing here. Each item indicates the number of pages for that product in the product description.

  9. We do NOT issue refunds for missed sales or coupon codes. Please be diligent upfront in placing your order.