Thank you for shopping with Daily Skill Building! We appreciate your business and work hard to get your order shipped quickly and safely.
Processing & Shipping Times
All orders are shipped within 3 business days of being processed.
We ship orders via USPS Monday through Friday. Shipping methods may include:
- USPS Media Mail
- USPS Ground Advantage
- USPS Priority Mail
- Other USPS services as needed
For ESA Marketplace orders, we choose the shipping method that best fits the order and package requirements. This may include USPS Media Mail or USPS Ground Advantage.
We also ship internationally through USPS.
Please note that delivery estimates provided by USPS are estimates only and are not guaranteed.
Lost or Missing Packages
Once a package has been accepted and scanned by USPS, delivery times are outside of our control.
If your package has been in the USPS system for 21 days and has not received any scans or has not been delivered, you may contact us to request either:
- A replacement shipment, or
- A refund
We will not issue refunds or replacements until the package has been in the carrier’s possession for at least 21 days.
Packages marked as “Delivered” by the carrier are considered delivered.
Damaged Deliveries
If your package arrives damaged, please contact us as soon as possible so we can begin the claims process.
To file a damage claim, you MUST keep:
- The shipping box
- All packaging materials
- All damaged contents
Photos will be required for the insurance claim process through Parcel Guard. This may include photos of:
- The outside shipping box
- Shipping label
- Interior packaging
- Damaged items
- Overall package contents
Once we have received all required photos and documentation, we will submit the claim and resend your package as quickly as possible.
Do not discard the box, packaging, or contents until we confirm that the claim has been accepted and that no additional photos or documentation are needed.
Failure to retain the original packaging and contents may prevent the claim from being approved and a reshipment of your order.
Incorrect Shipping Addresses
Please make sure your shipping address is correct before placing your order.
We are not responsible for delays, losses, or returned packages caused by incorrect or incomplete shipping addresses provided at checkout.
If a package is returned to us due to an address issue, additional shipping charges may apply to resend the order.
International Orders
International orders are shipped through USPS International services.
Customers are responsible for any customs fees, duties, taxes, or import charges required by their country.
Delivery times for international shipments may vary depending on customs processing and local postal services.
Questions
If you have any questions about your shipment, please contact us.
